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Excerpt from Oral History Interview with Andy Foley, May 18, 1994. Interview K-0095. Southern Oral History Program Collection (#4007) See Entire Interview >>

Drop in quality contributes to factory closure

Foley recalls that in the months preceding the closing, the quality of the plant's furniture began to decline. He thinks that this decline in quality, primarily the fault of supervisors who emphasized quantity, led to the closing.

Citing this Excerpt

Oral History Interview with Andy Foley, May 18, 1994. Interview K-0095. Southern Oral History Program Collection (#4007) in the Southern Oral History Program Collection, Southern Historical Collection, Wilson Library, University of North Carolina at Chapel Hill.

Full Text of the Excerpt

The folks that had been there longer than you, did they often talk about the difference between before the buy out and after?
Yeah, Ivey did. He told me that before it wasn't as much pressure on you to get as many out, and before it was more quality than quantity. He would tell you that it used to be that quality was the top thing that they worried about, but when the new management come in they wanted quantity.
Did that pressure, quantity over quality, increase while you were there or did it pretty much stay the same?
They would come and tell you, they'd say… We'd have meetings and they would always tell you quality, but then when they would look at your sheet or something and you didn't have enough done then you knew it was quantity they wanted. We just didn't feel like it was right for them to be up there telling us about our quality when, it seemed like to me, they would let more and more slide by that they wouldn't let slide by before. Because like you have a little crack you just have to close it up, and it seemed like when certain new supervisors or whatever would let that go. I believe honestly that there is eventually what led to it closing is the quality dropped. Like when I didn't have nothing to do I would have to go down and I worked downstairs sometime when they'd bring all kind of stuff back. I mean, it's like we'd tell them before that we didn't think it would go, and "Naw, it'll go, it'll go." Like before if there was little cracks in my drawer bottoms… When I first started working there if there was a crack at all - throw the bottom out. Well, by the time I left, boy, if there was a crack there just throw some putty in it and it would be all right.